Privacy Policy

Privacy Policy

Last Updated: November 25, 2025

Prairie Lanes (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, sign up for communications, participate in our leagues or events, or otherwise interact with us. By accessing our website or providing information to us, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

We may collect personal information that you voluntarily provide, including:

• Name

• Email address

• Phone number (including mobile number for SMS consent)

• Billing and mailing address

• Payment information (processed by secure third-party payment processors; we do not store full credit card numbers)

• League or event registration details

• Reservation details

• Any information submitted through forms, surveys, or customer communication

1.2 Information Collected Automatically

We may automatically collect:

• IP address

• Browser and device information

• Pages visited and duration

• Cookies and tracking technologies

This information helps us improve website performance and user experience.

2. How We Use Your Information

We may use your information to:

• Provide services you request

• Process reservations, registrations, or purchases

• Send confirmations, reminders, or operational updates

• Send marketing communications and promotional offers

• Deliver SMS text messages (with explicit opt-in consent)

• Improve our website and services

• Respond to customer service inquiries

• Protect against fraudulent activity

• Comply with legal requirements

We do not sell personal information to third parties.

3. SMS Text Messaging Terms (A2P 10DLC Compliant)

By voluntarily providing your mobile phone number and opting in through our website or forms, you consent to receive recurring SMS text messages from Prairie Lanes. Message frequency varies.

3.1 Opt-In Process

You opt in by submitting your mobile number through:

• Our newsletter signup form

• Reservation or event forms

• League registration forms

• Any form that clearly states you agree to receive SMS messages

3.2 Types of Messages

Messages may include:

• Reservation confirmations

• Lane availability updates

• League and schedule notifications

• Event reminders

• Promotional offers

• Operational updates, including holiday hours or closures

3.3 Opt-Out Instructions

You may opt out anytime by replying STOP to any text message.

Reply HELP for support.

You will receive a confirmation message after opting out.

3.4 Data Use for SMS

Your phone number and SMS-related data are used only for delivering messages you consent to receive. We may share this information with our SMS service provider solely for message delivery purposes. We do not sell or rent SMS consent data.

3.5 Carrier & Cost Disclosure

Message and data rates may apply.

Carriers are not liable for delayed or undelivered messages.

4. How We Share Information

We may share your information with:

• Trusted service providers (email platforms, SMS platforms, payment processors, hosting services)

• Event partners when needed to fulfill your request

• Law enforcement or regulatory agencies when required by law

We do not sell personal information.

5. Cookies & Tracking Technologies

Our website uses cookies to:

• Improve website functionality

• Maintain login sessions

• Analyze site usage

• Personalize content and marketing

You may disable cookies in your browser settings, although certain website features may not function properly.

6. Data Security

We use reasonable administrative and technical safeguards to protect your information. However, no system is completely secure. By using our website, you acknowledge this risk.

7. Children’s Privacy

We do not knowingly collect information from children under 13. If we learn that a child has provided personal information, we will delete it promptly.

8. Your Rights & Choices

You may:

• Unsubscribe from marketing emails at any time

• Opt out of SMS messaging by replying STOP

• Request corrections or updates to your personal information

• Request deletion of your information when legally permitted

To make a request, please contact us using the information below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted with a new “Last Updated” date. Continued use of our website indicates acceptance of the updated terms.

10. Contact Us

Prairie Lanes

202 East Yelm Ave

Yelm, WA 98597

(360) 458-2695

info@yelmprairielanes.com

https://yelmprairielanes.com